08 93492326 info@perthrto.com.au
perth-accredited-training

Description

Supervisors have a major role in developing and supporting team effectiveness within a strategic framework. Decisions made by supervisors have a direct impact on productivity, safety and workplace relations. This practical three-day skill set reflects the essential skills necessary to be an effective supervisor in any size company from small businesses to large scale industries in construction, mining, port and rail. The activity-based sessions will help supervisors enhance their effectiveness in a variety of areas from dealing more confidently with team members to problem solving and much more.

Participants will cover the following:

• Understanding the team leader role
• Aligning with company values and standards
• WHS responsibilities and duty of care
• Building successful workplace relations
• Supporting team effectiveness
• Communicating and consulting effectively
• Identifying and solving problems
• Conflict resolution
• The Risk Management Process